Reviews

Average Rating 4.36 | 52 Reviews

"The community is great and I love how they have gas burners. However, the only problem I have is not having a gate code to allow guests in. I've called the community several times and nobody seems to know."
"The service requests are processed fast and effective , had an issue with the shower ,It is taken care well. The Apartments are well equipped with Gym and pools"
"It is one of the best communities in the area with best amenities. Staff are awesome. All my asks and maintenance requests are take care on time"
"We haven't moved in yet, but already feel like the staff and residents have been super welcoming! We can't wait to move in February -- we live at Cityline already, but this community is much more consistent with what we are looking for in a home."
"Friendly neighbors. Great access to everything that you need. Very close to the tollway, highway and the railway is just a 2 minutes walk. And very secured."
"I have a lady above my that stomps from 6am until midnight everyday. Over the Christmas break the gate remained open for at least 4-days straight (security issues) Putting notes in people’s doors is a indicator to thieves of who and who is not at home."
"I love the staff and all of the amenities at Alexan Central. Plus the location is great. So many restaurants you can walk to and Whole Foods is a 3 minute drive!"
"I really enjoy the amenities available to me as an Alexan Central resident. The staff is also super helpful and very friendly! I wouldn’t want to live anywhere else."
"Very great community and quiet. Layout for me has been great and the staff is very friendly. Makes commuting to work very easy for me. Trash service has been wonderful"
"The amenities are amazing. However, sometimes the elevator messes up. Also, the air blower in the dog wash room doesn't heat up, so it doesn't really dry their hair. Great job on moving the coffee machine to the resident area though."
"So far, I’ve had a good experience at Alexan Central. Some things that could improve are: getting the codes to work for the gate for guests, a business center, and access codes for the pool area and gates that require codes for residents on the premises. Also, the water system is sub par. The heating of the water could be better and the water pressure could be better."
"Very clean. Any issues get resolved really quick. The neighborhood is great, a variety of restaurants, Starbucks, and Wholefoods are just a walking distance away."
"Gorgeous property, feels like living at a resort with the outdoor amenities. Outdoor firepits, 2 pools, lounge area with bar and TV, just like Cancun!"
"I love my apartment community. It’s a clean and friendly environment. Maintenance takes care of apartment issues almost right away. I couldn’t have chosen a better place."
"I like this place a lot it’s nearby stores. Neat activities to brings us together and quality equipment for gym and pool. I do wish it was easier to get furniture or food delivered"
"I’ve lived here for almost three months and couldn’t be happier. The events and amenities rock and you can’t beat the location by the dart.."
"So far I love living here. The property is new, and maintained well. The gym is nice and I love being walking distance to my favorite restaurants and shops!"
"Honestly love this community!! I love how close to the Dart it is and there is so much to do in Cityline! Just wish I received emails on when things were happening."
"Best place I have ever lived! Love it here! There are so many community events and activities to do at Cityline. Since moving here, I have cut my electric bill in half because the apartments are so well built!"
"I love the apartment features, the community, and the location. I wish that the storage units were available. Love the trash valet and the parking garage and the resident activities!"
"Living here is great. It's so convenientit located where we can use DART as part of our transportation needs along with all the planned events. The food and drinks are so goid along with the residents/neighbors. I see that they're are a lot of new Residents with pets."
"The staff is very friendly and super welcoming. The location is convenient and so close to everything. This is a wonderful place to call home"
"This place is amazing. Loves having resident events every month, feels like a real community. So many great amenities, and the staff is AMAZING!"
"The Alexan is an awesome place to call home! The staff is fantastic! Wendy, Cody and Chantal are always welcoming, friendly and so helpful. Great amenities, excellent gym and swimming pools! Walking distance to the DART, lots of great eateries and Whole Foods!"
"Good Apartment, business room facilities concept is very useful. Internet speed is good. Problems and queries are rectified quickly. It is near to station, area is also good."
"I love the apartment and the community and the leasing and maintenance staff. New construction always has its growing pains but the location and the quality of construction more than makes up for it. The maintenance staff is the best anywhere!"
"The apartment community is pretty nice and in my opinion very well located,since its close to DART station and is close to the city line area.The apartment itself is pretty clean and neat.One suggestion would be too have more trash bins inside the community,since i since very few right now."
"Alexan is a great and clean community to live in. Every time I have a question regarding something about the apartment they answer quickly and promptly."
"This is by far one of the better apartments I've lived at. The staff is friendly and helpful (Jerry the maintenance man is the BEST maintenance guy I've ever met. He's helped me the most since day one!) Of course, being a new property, there are a few kinks but overall, this is a great property."
"I have only been here less than a month. I cannot give a review just yet. I have pending concerns that have not been resolved yet. 1. On going gnat problem 2. Shower pressure concern. etc.."
"Since moving from dallas to the "suburbs" Wendy, Jessica and Cody have all made leasing and living at Alexan a great experience! Maintenance team is also excellent at responding to request. Thanks and keep up the great work!"
"There's room for improvement but overall the experience has been fairly good. The elevator system needs to be enhanced. It moves extremely slow and instead of putting the elevators in a centralized starting point, they've been put in the corner which makes it very frustrating when trying to carry heavy things or move in and you have to walk down long hallways and multiple corners. Also, its a little frustrating having to pay $25.00 for trash when there are week nights (like last night - Wednesday) they don't come pick it up."
"So far so good. For a brand new place it's great. Still has some things that they have to work on but the staff is good at what they do so that's a plus."
"The staff (front office and maintenance) are great, we really enjoy living here and have referred friends and family. In fact, my BOL is moving just down the hall."
"Overall pretty great but there have been a few times when I was worried. For example, on move in day I had to ask for a "move in apartment status checklist," upon move in I filled out a external cleaning crew notice form and the day they came the person working was not aware, etc..."
"The community is cool it's walking distance from so much. I like the events so you can kinda get to know your neighbors. The area is also growing so more and more people will be around the area."
"Being new to Texas I was scared about finding the perfect apartment, but the staff is wonderful and the apartment complex is beautiful. Definitely recommend!!"
"Staff members do their jobs well and are very professional, maintenance requests are handled swiftly, community is kept very clean and nice, and has great neighbors."
"Great staff and awesome apartment complex. The resident events alone are a testament to the care and commitment from the staff to the residents."
"We love our new apartment! The finishing touches in the apartment are sleek and modern. It is convieniently located and it has great amenities!"
"Love the proximity to other amenities in the community. The leasing office has been good to work with. Had several things not working when I first moved in but everything was fixed."
"Staff is really supportive and quick at responding any of our queries. I love my apartment. Only 1vproblem i feel is pool should be cleaned. Rest all amunities are awasome."
"I love the apartment and the area. Staff is very nice and most of them are very competent. I know it's still a new community and things are being worked on. I can't wait to see everything come together."
"I would like to thank the entire stall at the Alexan Central. My wife, son and I have been a resident of the Alexan since February of this year and I'm not sure there's enough words to describe our satisfaction with our choice of an apartment community to live. The location is awesome for those who ride the train to and from work as I do, the complex is always clean and very inviting. The staff will know you by name, the amenities are to die for. That being said, prepare your self for great functions such as brunch, taco day's and wine tastings on a frequent basis. Thanks to a wonderful place for myself and family. Cedric P. Fulsom 5018."
"Community is very clean and well maintained. Love the brunches on Sunday !!! Pool are is awesome and relaxing!!! Staff is very co-operative and helpful"
"I believe that the community will do well in the long run. There are some growing pains that need to be overcome (construction, electronic access terminals, etc...) but those things, I hope, are temporary."
"The apartments are beautiful and the community is great. As this complex it still under constructions there are areas of improvement but overall a nice place to live."
"Reception staff always helpful. Nice modern brand new clean apartments. Able to reserve a parking spot. Gym and pool always very quiet. Communal areas available for use."
"The environment is quiet and designed perfectly. It's really friendly to have pets. I really appreciate the parking lot that I can drive to upstair closed my home and the SONOS media in home."
"So helpful and kind. I shattered my ankle and had to have my parents help me and they were able to check me out another FOB to make it easier."
"I wish someone would come fix our ceiling. we are on the top floor and it leaks. I know its not maintenance fault but we do need to get it fixed ASAP"
"For the most part the community is doing well. I just wish there was better follow up from the management staff in the office. I know a lot of temps have been working there however,!when the management states they are going to follow up it would be great if they actually did."

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