Reviews

Average Rating 4.57 | 126 Reviews

"I love this apartment complex! It’s so spacious and they have so many great amenities. Everyone needs to stop by and check out what they have to offer!"
"I love my apartment and have enjoyed living at the Alexan. There have been some issues, but overall I have been pleased with the property and management."
"I am unsure of your definition of community. It's a building full of people. Some people are friendly, most are not. Some people obey the speed limit in the garage, most do not."
"I’ve been here for a week now, so far so good everything is convenient to our location. There is plenty of parking and things to do on the property. Im very happy I went with my first mind"
"The transition from my home to Alexan Central has become smooth with the help of wonderful leasing professionals. Every single of them is amazing and helpful."
"I love living here! it feels like it is living on a resort. I would recommend anyone to live here the staff is super helpful and nice! I am hoping the retail space below will get filled soon!"
"Alexan Central is truly amazing! Staff, Amentaties and Neighborhood!! :) Love the restaurants around the area. The neighborhood is always so clean and spotless! The office staff are so nice and beautiful and very easy to get along with!"
"It was excellent in staying. All facilities are good. Maintenance was good. Good location near to stores. Near to office. I recommend my friends."
"I renewed because of new management and still being reserved of rating higher at the moment. still evaluating to see what happens next. four"
"Dallas was a crazy move but the team at Alexan Central team is why I stayed. They helped to make my transition much smoother. I am beyond thankful"
"I absolutely love living here and I feel so at home. The entire community is clean and well kept and the staff are friendly and accommodating. Couldn’t ask for better. Alexan Central is the place to live!!!"
"It is very comfortable resistance. It is Very good room, air conditioner, bathroom. And very good hospitality. I will recommend this apartment to my friends.."
"Love it - I have everything I need !!! Gym, pool, pool table and a lot of nice things to do around. Park that I can walk in , all works perfectly for me !"
"The staff at Alexan Central has been outstanding so far. Everyone is very helpful and very nice, and has made my experience here great so far. Beautiful complex and nice area, very happy!"
"I lived here since April. Everything was great. Neighbor are nice and environment are very good. It’s comfortable place to live expect apartment have to improve the sound violation."
"Nice place to live. Friendly neighbor and helpful staff here. Highly recommend. Very convenient location with DART, whole food market and many local restaurants."
"Really nice apartments. Very modern. The only problem is they are on the pricier end. Otherwise staff is nice, appliances are good, and community is well kept."
"I am yet to move into the community but great help so far from the apartment office staff. Everyone I have spoken to in the office seems nice and polit"
"It's really gone down hill these past few months. The quality of the people they are leasing and the follow through on policies are Bare minimum. The sound from the people above me are ridiculous. I can hear every step they make and when they are chopping stuff on the counter in the kitchen. My neighbors next to me blast ridiculously loud music with intense bass. The bass is so strong if shakes the pictures I have on the wall"
"Everything is wonderful so far! The apartment and location is perfect and we are close to the DART and 75/PGBT without having all the noise."
"We love it! Quiet, great amenities and the staff is helpful. The area is still building up, so I hope that only makes it more vibrant. Lots of places to walk, close to the highway but no highway noise."
"We've only been here a couple of weeks, but it's been great so far! The only drawback is the parking garage - people FLY through there, and without corner mirrors, it's hard to see them coming. It seems like every day, I have to slam brakes to avoid getting clobbered by someone driving way too fast, even with the posted speed limit signs! Please consider adding mirrors on the corners of the garage, so that it can be a little safer when people are driving through."
"I love the community so far, we used the sky lounge and the grill this weekend. We love that the parking is so easy and that our neighbors have been very friendly so far"
"Property is clean and has a great location and amenities. Wish they had more guest parking besides on the roof of the building with a parking pass."
"Alexan Central @ Cityline is the perfect environment for a young business professional. The staff is friendly and helpful. The amenities at the complex are on point."
"Mary has been a great help with our moving process. She was very attentive and accommodating while choosing the best floor plan for us. She has definitely made this experience run smoothly. We are more than pleased with all her help! The apartment community is in a great location surrounded by amazing restaurants."
"We are loving it here in our new home at Alexan Central. Amanda has been amazing to work with and we appreciate everything she's done for us!"
"This is a brand new community. The staff will go above and beyond to help you. Extremely excited to move. They even let me have a prayer to the new apartment before the move in date."
"The staff have been really understanding and accommodating. I love the location! Although this is my first month on the property it already feels like a great community."
"Excellent complex great area & location of store & restaurants! The closest of Dart transportation! I love this community of Alexan Central ! Landscaping, pools & relaxing areas are excellent!"
"I love my new apartment! Move-in was easy and my leasing agent Mary was very helpful and patient through the entire process. Couldn't have chosen a better apartment!"
"I have lived here for 2 months and absolutely love it! The amenities are great.The staff are amazing and helpful! The community is well kept."
"Amanda is great. Very helpful and quick to answer all my many questions. Haven’t completely moved in yet, but feel very secure with the choice."
"A few things are not working properly but other than that great so far! I love how easy it is to access everything and how close the apartment is to so many things! Dog park is a huge bonus!"
"I love the space, amenities, and community events. The only problem I have is that getting a problem solved is sometimes time consuming... and emails aren't usually responded to/resolved in a timely way."
"The apartments are very luxurious and well kept, the location is amazing in terms of transportation, but the management can be a bit unprofessional with their dealings from time to time."
"so far so good, peaceful quiet community, staff are nice, I like the gym, it has a whole lot of equipments. I still haven't used the common areas though, so no comment on that yet"
"I was out visiting several different apartment locations and I stopped in to Alexan Central. I was instantly greeted with a warm welcome! Amanda was great from start to finish explaining all that Alexan Central had to offer. She listened to what I was wanting and took straight to the perfect apartment. There was no need to look any further! I found my new home! The process was fast and easy. This place has so much to offer! :)"
"My wife and I moved in 3 weeks ago and we feel so relaxed in the setting provided by the Cityline area. The Alexian apts. are the finest, well kept, well designed apts I've ever lived at. Also the office staff are so patient and helpfull. The grounds are so well kept that I enjoy being outside the apt as well as in my apt!"
"So far very pleasant and decent people all around. Liking the community and the infrastructure is very amazing. The security is also good but should be a way to enter for the visitors too."
"The mobile connectivity service is not available at first floor, other than that every thing is good. The pool area is really nice and other community services are also very good."
"The whole experience has been seamless and stress-free. The building is very clean, and everyone at the front desk is very helpful and seems excited to be there."
"So far, this is the best apartment I’ve lived in! Not one complaint! When I first moved in, they were accommodating and met every need I had! I would recommend this to anyone that is thinking about moving in."
"Great Units, spacious rooms, great amenities. It's located centrally to the freeways and my work location is perfect. Community is awesome and offers something to do for everyone."
"So far it’s been great! I just moved to the area from Longview and love that the apartment is so close to everything! Absolutely love decorating and making our apartment feel more like home!"
"We have lived here at Alexan Central for three months and we love it. Everyone is friendly and we love being able to take DART from our front door. The Cityline neighborhood is great, with lots of good food and fun activities. The walking trail and outdoor Yoga in the Plaza rock!"
"Everything just find. The environment around it is pretty good. And easy to get into the highway 75 and the president bush. The way to open my home door fresh my mind. Love it and like it ."
"I have had a great experience here so far! It was so easy to apply and move, and the amenities have been great. It's also been so easy to get any maintenance requests settled (nothing major, btw!), I really love this place."
"Alexan-Central is a great place to live. Service requests are handled promptly. Apartment management is great and always ready to help. Maintenance department is good too."
"Carly is awesome she was very helpful when leasing my new apartment. The building is kept clean and I am enjoying the community. I'm excited to attend some of the events."
"One of the nicer places I've been to. There were a few doorstops missing but they were installed very quickly when a service request was put in. Thumbs up!"
"Great staff nice apartment the area is clean and kept the apartment has nice amenities a good area to be active and it is convenient near the dart and other retail stores"
"Staff is friendly, the one bedroom apartments are spacious and you get covered parking on the same floor along with one month free and moving assistance - It's a steal"
"It’s a great place to be staying when in Richardson. It has all the things I need , it’s clean and quiet and the gym is nice as well, can’t wait for summer to try the pool"
"My experience of living at the Alexan so far has been great, I really love it here and I would recommend it to anyone looking for new accommodation."
"We have been with Alexan Central for about a week. The leasing and move in process was great. Any maintenance requests we have submitted has been done in a timely manner. We just wish water pressure in the shower was better. It is hard to wash your hair with just a drip of water. Other than that, it's been great! We love the location and the community! Can't wait to make more friends!"
"Community is super quiet. Staff is very friendly. Plenty of parking!! Amenities are great. Good selection of restaurants, stores, and other businesses nearby. Also there is a gas station, grocery store, and a hospital within a 5 mile radius. All the things you need."
"A great community with convenience. Located on the DART line, near miles of trails and walking distance to Whole Foods, salons and eateries."
"I love my new apartment. It's centrally located to the freeways and work. The community is awesome and offers something to do for everyone. Everything is always seems to be kept up well to"
"So far, everything here has been great!!! As a parent, I think it would be a great idea to set up some events inviting parents with babies and children to get to meet and know each other:)"
"The Alexan has been a great experience from looking at the property to being a resident for nine months. The leasing staff and maintenance team are incredibly nice and always helpful."
"Love how pet friendly they are! Staff is really nice. Neighbors are a bit loud though. I love all the different amenities! Can’t wait til summer to use the pool!"
"We love the quality and look of our place. It is very pet friendly and is in a great location. We can walk to a number of restaurants and Whole Foods. It also has great access to public transportation."
"Since we moved in everything has been great! The apartment are really nice, and quiet. I'm excited for the spring/summer to be able to get in the pool!"
"Love the apartment. Front office is always helpful. I wish the floors were better jnsulated because I can hear every move the person on re floor above me makes."
"I would give 5 stars, but the water pressure in the shower is extremely low which makes for a longer shower. Other, I love my space and the convenience to shopping and my work location."
"I’m a new resident and move in April. The process was so easy and i had a lease signed within 24 hours. The staff is wonderful and the property is beautiful"
"I love the apartment and the location and the managing and maintenance staff. All problems have to do with outside vendors and original construction crew. Great community and amenities. Very happy here."
"Great staff and leasing professionals. Made the move in transition very easy and painless. The community is lovely with good accommodations."
"I have enjoyed my experience with Alexan central. From the front desk service to the quick response for maintenance. So far it has been a delightful experience."
"Living here is convenient and enjoyable. There are very close parks for our dog and a convenient package room so that you can access your packages even when the front office is closed. The only downside is that the first floor sometimes smells like dog pee since you know...dogs...everywhere..."
"Very friendly and patient staff during our application process. Lots of perks offered when we applied for incentive. We're very excited to move in!"
"I moved into Alexan Central this weekend, and so far I love it! The apartment and the complex are both beautiful and it is located in the CityLine district, which is a huge perk. The staff is extremely helpful, and I am excited to be a part of this community; they host many events that I am looking forward to."
"My stay has been enjoyable so far. This apartment boast of some nice amenities and the location is ideal as there are some nice restaurants and sitting areas on Cityline. The train station is just a walking distance which is also awesome."
"The physical location and presentation of the building and our apartment are great. The communication from the leasing staff needs improvement. I like to know what is going on in the complex community, but the office sends out event notifications the day of."
"The community is great and I love how they have gas burners. However, the only problem I have is not having a gate code to allow guests in. I've called the community several times and nobody seems to know."
"The service requests are processed fast and effective , had an issue with the shower ,It is taken care well. The Apartments are well equipped with Gym and pools"
"It is one of the best communities in the area with best amenities. Staff are awesome. All my asks and maintenance requests are take care on time"
"We haven't moved in yet, but already feel like the staff and residents have been super welcoming! We can't wait to move in February -- we live at Cityline already, but this community is much more consistent with what we are looking for in a home."
"Friendly neighbors. Great access to everything that you need. Very close to the tollway, highway and the railway is just a 2 minutes walk. And very secured."
"I love the staff and all of the amenities at Alexan Central. Plus the location is great. So many restaurants you can walk to and Whole Foods is a 3 minute drive!"
"I really enjoy the amenities available to me as an Alexan Central resident. The staff is also super helpful and very friendly! I wouldn’t want to live anywhere else."
"Very great community and quiet. Layout for me has been great and the staff is very friendly. Makes commuting to work very easy for me. Trash service has been wonderful"
"The amenities are amazing. However, sometimes the elevator messes up. Also, the air blower in the dog wash room doesn't heat up, so it doesn't really dry their hair. Great job on moving the coffee machine to the resident area though."
"So far, I’ve had a good experience at Alexan Central. Some things that could improve are: getting the codes to work for the gate for guests, a business center, and access codes for the pool area and gates that require codes for residents on the premises. Also, the water system is sub par. The heating of the water could be better and the water pressure could be better."
"Very clean. Any issues get resolved really quick. The neighborhood is great, a variety of restaurants, Starbucks, and Wholefoods are just a walking distance away."
"Gorgeous property, feels like living at a resort with the outdoor amenities. Outdoor firepits, 2 pools, lounge area with bar and TV, just like Cancun!"
"I love my apartment community. It’s a clean and friendly environment. Maintenance takes care of apartment issues almost right away. I couldn’t have chosen a better place."
"I like this place a lot it’s nearby stores. Neat activities to brings us together and quality equipment for gym and pool. I do wish it was easier to get furniture or food delivered"
"I’ve lived here for almost three months and couldn’t be happier. The events and amenities rock and you can’t beat the location by the dart.."
"So far I love living here. The property is new, and maintained well. The gym is nice and I love being walking distance to my favorite restaurants and shops!"
"Honestly love this community!! I love how close to the Dart it is and there is so much to do in Cityline! Just wish I received emails on when things were happening."
"Best place I have ever lived! Love it here! There are so many community events and activities to do at Cityline. Since moving here, I have cut my electric bill in half because the apartments are so well built!"
"I love the apartment features, the community, and the location. I wish that the storage units were available. Love the trash valet and the parking garage and the resident activities!"
"Living here is great. It's so convenientit located where we can use DART as part of our transportation needs along with all the planned events. The food and drinks are so goid along with the residents/neighbors. I see that they're are a lot of new Residents with pets."
"The staff is very friendly and super welcoming. The location is convenient and so close to everything. This is a wonderful place to call home"
"This place is amazing. Loves having resident events every month, feels like a real community. So many great amenities, and the staff is AMAZING!"
"The Alexan is an awesome place to call home! The staff is fantastic! Wendy, Cody and Chantal are always welcoming, friendly and so helpful. Great amenities, excellent gym and swimming pools! Walking distance to the DART, lots of great eateries and Whole Foods!"
"Good Apartment, business room facilities concept is very useful. Internet speed is good. Problems and queries are rectified quickly. It is near to station, area is also good."
"I love the apartment and the community and the leasing and maintenance staff. New construction always has its growing pains but the location and the quality of construction more than makes up for it. The maintenance staff is the best anywhere!"
"The apartment community is pretty nice and in my opinion very well located,since its close to DART station and is close to the city line area.The apartment itself is pretty clean and neat.One suggestion would be too have more trash bins inside the community,since i since very few right now."
"Alexan is a great and clean community to live in. Every time I have a question regarding something about the apartment they answer quickly and promptly."
"This is by far one of the better apartments I've lived at. The staff is friendly and helpful (Jerry the maintenance man is the BEST maintenance guy I've ever met. He's helped me the most since day one!) Of course, being a new property, there are a few kinks but overall, this is a great property."
"I have only been here less than a month. I cannot give a review just yet. I have pending concerns that have not been resolved yet. 1. On going gnat problem 2. Shower pressure concern. etc.."
"Since moving from dallas to the "suburbs" Wendy, Jessica and Cody have all made leasing and living at Alexan a great experience! Maintenance team is also excellent at responding to request. Thanks and keep up the great work!"
"There's room for improvement but overall the experience has been fairly good. The elevator system needs to be enhanced. It moves extremely slow and instead of putting the elevators in a centralized starting point, they've been put in the corner which makes it very frustrating when trying to carry heavy things or move in and you have to walk down long hallways and multiple corners. Also, its a little frustrating having to pay $25.00 for trash when there are week nights (like last night - Wednesday) they don't come pick it up."
"So far so good. For a brand new place it's great. Still has some things that they have to work on but the staff is good at what they do so that's a plus."
"The staff (front office and maintenance) are great, we really enjoy living here and have referred friends and family. In fact, my BOL is moving just down the hall."
"Overall pretty great but there have been a few times when I was worried. For example, on move in day I had to ask for a "move in apartment status checklist," upon move in I filled out a external cleaning crew notice form and the day they came the person working was not aware, etc..."
"The community is cool it's walking distance from so much. I like the events so you can kinda get to know your neighbors. The area is also growing so more and more people will be around the area."
"Being new to Texas I was scared about finding the perfect apartment, but the staff is wonderful and the apartment complex is beautiful. Definitely recommend!!"
"Staff members do their jobs well and are very professional, maintenance requests are handled swiftly, community is kept very clean and nice, and has great neighbors."
"Great staff and awesome apartment complex. The resident events alone are a testament to the care and commitment from the staff to the residents."
"We love our new apartment! The finishing touches in the apartment are sleek and modern. It is convieniently located and it has great amenities!"
"Love the proximity to other amenities in the community. The leasing office has been good to work with. Had several things not working when I first moved in but everything was fixed."
"Staff is really supportive and quick at responding any of our queries. I love my apartment. Only 1vproblem i feel is pool should be cleaned. Rest all amunities are awasome."
"I love the apartment and the area. Staff is very nice and most of them are very competent. I know it's still a new community and things are being worked on. I can't wait to see everything come together."
"I would like to thank the entire stall at the Alexan Central. My wife, son and I have been a resident of the Alexan since February of this year and I'm not sure there's enough words to describe our satisfaction with our choice of an apartment community to live. The location is awesome for those who ride the train to and from work as I do, the complex is always clean and very inviting. The staff will know you by name, the amenities are to die for. That being said, prepare your self for great functions such as brunch, taco day's and wine tastings on a frequent basis. Thanks to a wonderful place for myself and family. Cedric P. Fulsom 5018."
"Community is very clean and well maintained. Love the brunches on Sunday !!! Pool are is awesome and relaxing!!! Staff is very co-operative and helpful"
"I believe that the community will do well in the long run. There are some growing pains that need to be overcome (construction, electronic access terminals, etc...) but those things, I hope, are temporary."
"The apartments are beautiful and the community is great. As this complex it still under constructions there are areas of improvement but overall a nice place to live."
"Reception staff always helpful. Nice modern brand new clean apartments. Able to reserve a parking spot. Gym and pool always very quiet. Communal areas available for use."
"The environment is quiet and designed perfectly. It's really friendly to have pets. I really appreciate the parking lot that I can drive to upstair closed my home and the SONOS media in home."
"So helpful and kind. I shattered my ankle and had to have my parents help me and they were able to check me out another FOB to make it easier."
"I wish someone would come fix our ceiling. we are on the top floor and it leaks. I know its not maintenance fault but we do need to get it fixed ASAP"
"For the most part the community is doing well. I just wish there was better follow up from the management staff in the office. I know a lot of temps have been working there however,!when the management states they are going to follow up it would be great if they actually did."
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