"We have been with Alexan Central for about a week. The leasing and move in process was great. Any maintenance requests we have submitted has been done in a timely manner. We just wish water pressure in the shower was better. It is hard to wash your hair with just a drip of water. Other than that, it's been great! We love the location and the community! Can't wait to make more friends!"
"Community is super quiet. Staff is very friendly. Plenty of parking!! Amenities are great. Good selection of restaurants, stores, and other businesses nearby. Also there is a gas station, grocery store, and a hospital within a 5 mile radius. All the things you need."
"We love the quality and look of our place. It is very pet friendly and is in a great location. We can walk to a number of restaurants and Whole Foods. It also has great access to public transportation."
"I love the apartment and the location and the managing and maintenance staff. All problems have to do with outside vendors and original construction crew. Great community and amenities. Very happy here."
"Living here is convenient and enjoyable. There are very close parks for our dog and a convenient package room so that you can access your packages even when the front office is closed. The only downside is that the first floor sometimes smells like dog pee since you know...dogs...everywhere..."
"I moved into Alexan Central this weekend, and so far I love it! The apartment and the complex are both beautiful and it is located in the CityLine district, which is a huge perk. The staff is extremely helpful, and I am excited to be a part of this community; they host many events that I am looking forward to."
"My stay has been enjoyable so far. This apartment boast of some nice amenities and the location is ideal as there are some nice restaurants and sitting areas on Cityline. The train station is just a walking distance which is also awesome."
"The physical location and presentation of the building and our apartment are great. The communication from the leasing staff needs improvement. I like to know what is going on in the complex community, but the office sends out event notifications the day of."
"The community is great and I love how they have gas burners. However, the only problem I have is not having a gate code to allow guests in. I've called the community several times and nobody seems to know."
"We haven't moved in yet, but already feel like the staff and residents have been super welcoming! We can't wait to move in February -- we live at Cityline already, but this community is much more consistent with what we are looking for in a home."
"I have a lady above my that stomps from 6am until midnight everyday. Over the Christmas break the gate remained open for at least 4-days straight (security issues) Putting notes in people’s doors is a indicator to thieves of who and who is not at home."
"The amenities are amazing. However, sometimes the elevator messes up. Also, the air blower in the dog wash room doesn't heat up, so it doesn't really dry their hair. Great job on moving the coffee machine to the resident area though."
"So far, I’ve had a good experience at Alexan Central. Some things that could improve are: getting the codes to work for the gate for guests, a business center, and access codes for the pool area and gates that require codes for residents on the premises. Also, the water system is sub par. The heating of the water could be better and the water pressure could be better."
"Best place I have ever lived! Love it here! There are so many community events and activities to do at Cityline. Since moving here, I have cut my electric bill in half because the apartments are so well built!"
"Living here is great. It's so convenientit located where we can use DART as part of our transportation needs along with all the planned events. The food and drinks are so goid along with the residents/neighbors. I see that they're are a lot of new
Residents with pets."
"The Alexan is an awesome place to call home! The staff is fantastic! Wendy, Cody and Chantal are always welcoming, friendly and so helpful. Great amenities, excellent gym and swimming pools! Walking distance to the DART, lots of great eateries and Whole Foods!"
"I love the apartment and the community and the leasing and maintenance staff. New construction always has its growing pains but the location and the quality of construction more than makes up for it. The maintenance staff is the best anywhere!"
"The apartment community is pretty nice and in my opinion very well located,since its close to DART station and is close to the city line area.The apartment itself is pretty clean and neat.One suggestion would be too have more trash bins inside the community,since i since very few right now."
"This is by far one of the better apartments I've lived at. The staff is friendly and helpful (Jerry the maintenance man is the BEST maintenance guy I've ever met. He's helped me the most since day one!) Of course, being a new property, there are a few kinks but overall, this is a great property."
"Since moving from dallas to the "suburbs" Wendy, Jessica and Cody have all made leasing and living at Alexan a great experience! Maintenance team is also excellent at responding to request. Thanks and keep up the great work!"
"There's room for improvement but overall the experience has been fairly good. The elevator system needs to be enhanced. It moves extremely slow and instead of putting the elevators in a centralized starting point, they've been put in the corner which makes it very frustrating when trying to carry heavy things or move in and you have to walk down long hallways and multiple corners. Also, its a little frustrating having to pay $25.00 for trash when there are week nights (like last night - Wednesday) they don't come pick it up."
"Overall pretty great but there have been a few times when I was worried. For example, on move in day I had to ask for a "move in apartment status checklist," upon move in I filled out a external cleaning crew notice form and the day they came the person working was not aware, etc..."
"I love the apartment and the area. Staff is very nice and most of them are very competent. I know it's still a new community and things are being worked on. I can't wait to see everything come together."
"I would like to thank the entire stall at the Alexan Central. My wife, son and I have been a resident of the Alexan since February of this year and I'm not sure there's enough words to describe our satisfaction with our choice of an apartment community to live. The location is awesome for those who ride the train to and from work as I do, the complex is always clean and very inviting. The staff will know you by name, the amenities are to die for. That being said, prepare your self for great functions such as brunch, taco day's and wine tastings on a frequent basis. Thanks to a wonderful place for myself and family. Cedric P. Fulsom 5018."
"I believe that the community will do well in the long run. There are some growing pains that need to be overcome (construction, electronic access terminals, etc...) but those things, I hope, are temporary."
"For the most part the community is doing well. I just wish there was better follow up from the management staff in the office. I know a lot of temps have been working there however,!when the management states they are going to follow up it would be great if they actually did."